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Billing Information
The Town of Kingsville bills water and wastewater services every 3 months.
The Town reviews and updates Water and wastewater rates on an annual basis to ensure the long-term sustainability of these systems.
Paperless Billing
The Town is offering a simple and convenient way for you to receive your bill. When enrolling for this service, you will receive an electronic copy of your bill in place of a paper bill. Complete the Paperless Billing Registration Form to enroll.
Payment Options
The Town offers a variety of ways for you to pay your water bill.
Pre-authorized Payment Plans |
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The Town offers two types of pre-authorized payment plans for water accounts:
Please fill out the Pre-Authorized Payment Form to enroll. |
Through your Bank |
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The Town accepts payments through most banking institutions. This includes online banking, telephone banking and payments made in-person at your branch. Please set up the Town of Kingsville as a payee with your bank using your 11-digit water account number. Please note that some banking institutions take 1 to 3 business days to transfer funds to the Town. Please allow for this delay when making payments through your bank. Payments are processed on the date they are received by the Town. |
In-Person at Town Hall |
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Payments can be made at Town Hall on business days between 8:30 am and 4:30 pm. The following payment methods are accepted;
*Please note Credit Card payments are not accepted for water accounts* If you cannot make it during business hours, payments by cheque can be dropped in the slot located on right hand side of the main entrance to Town Hall. |
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Return the top portion of your bill with your cheque to: Town of Kingsville 2021 Division Rd N Kingsville, ON N9Y 2Y9 Please make cheques payable to the "Town of Kingsville" and include your account number in the memo field. Please allow sufficient time for mail delivery. Payments are processed on the date they are received by the Town. |
Credit Card (on-line only) |
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There are a number of third-party service providers that will allow you to pay your water bill with a credit card. This service is provided through Plastiq . Please be advised that service fees may apply. |
Attention Landlords and Tenants
Important - Effective January 1, 2022, residential tenants will no longer be able to set up a water account in their name. After this date, all new residential water accounts will be billed directly to the property owner.
For a commercial tenant to receive the water bill in their name, they must provide the Town with either a deposit or a guarantee authorization form.
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Location Type |
Deposit amount |
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Business without sanitary sewers |
$150 |
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Business with sanitary sewers |
$250 |
Tenant deposits are refunded when the account is closed, net of any outstanding charges. Please submit a Tenant Deposit Form with your deposit.
Tenant Guarantees
Any property owner in the Town of Kingsville that is in good standing with their accounts can "guarantee" the water account for a tenant. By signing a Tenant Guarantee Form the guarantor assumes responsibility for the payment of the tenant's account if they default. This eliminates the need for the tenant to provide a deposit.
Moving In?
To set up a water account, please contact our office to provide some basic information.
With this information, we will set up your new account and arrange for an initial reading of the water meter at your property.
The normal billing cycle is every three months; however, depending on when you move in or take possession of your home, your first bill may arrive sooner. Please be aware that a $25 account setup fee will be added to your first water bill.
Moving Out?
Please call our office 48 hours in advance to schedule a final meter reading and provide us with an address where we can send your final bill. Remember, you are responsible for consumption until final readings have been completed.
High water bill? Check for leaks!
The average household uses 40-70 m3 of water during a 3-month billing period. If your water consumption is much higher, you may have a leak.
The most common causes of high water bills are:
- Running toilets
- Sprinkler systems
- Water powered back-up sump pumps
- Leaky faucets
Water Quality
All municipal water is provided by the Union Water Supply System. Please refer to their Water Quality Reports for information on the quality of your drinking water.
