Refund and Cancellation Policy

Any requests for refund or cancellation should be made in writing to:

Town of Kingsville
2021 Division Road North
Kingsville, ON
N9Y 2Y9

In the absence of any formal policy on the matter, any request for refund or cancellation is subject to managements’ approval.

Facility Rentals

A deposit of 50% of the entire rental amount is required at the time of booking, unless the booking is fewer than 60 days out, at which point the full amount is required.

Cancellation:

• 60 days out or more: full refund minus a $25 administration refund fee.
• 60 days or less: no refund.

Each facility has an applicable cleaning and damage deposit. See our Fees for specific details. 

Planning Services

A refund of 60% will be provided if an application is filed but withdrawn prior to the holding of any public open house or meeting.

Building Services

Please refer to the Building Service Fees and the Fees and Charges By-Law for details.

All refunds are processed in Canadian Dollars.